This Privacy Statement (hereinafter referred to as the "Statement"):
RAKETA considers the confidentiality of information (personal data) as a fundamental principle of doing business. The data protection policy and methods are focused on the processing, transfer and storage of personal data in an appropriate and lawful manner, in order to ensure their confidentiality, integrity and accessibility.
RAKETA processes Passengers' Personal Data on the territory of the Russian Federation and the EU.
The RAKETA website and mobile application comply with the requirements of Federal Law No. 152-FZ "On Personal Data", the General Data Protection Regulation (GDPR), (Regulation (EU) 2016/679), which are binding legislative acts in the Russian Federation and the EU, respectively.
Responsible for ensuring the security of PD RAKETA continuously ensures compliance with the principles of this Regulation and considers all issues related to the protection of personal data. The contact details of the PD Security Officer, to which the Passenger can send questions and complaints related to the processing of their Personal Data, are as follows: firstname.lastname@example.org
1. PRINCIPLES THAT GUIDE RAKETA IN THE PROCESSING OF PERSONAL DATA
RAKETA's Privacy Statement is based on the following principles:
2. COLLECTION OF PERSONAL DATA
RAKETA collects the following Personal Data of Users, as well as other data related to the provision of tourist services to the user, when using the RAKETA website, mobile site and mobile applications:
3. PURPOSES OF USING USERS' PERSONAL DATA
RAKETA uses the information received from Users for the purposes of:
Also, Personal Data may be transferred (including as part of the cross-border transfer of Personal Data) by RAKETA to partner organizations for the purpose of booking hotels, air and railway tickets.
4. TRANSFER OF PERSONAL DATA
Personal data is not transferred to third parties, except in cases where such transfer is necessary to fulfill obligations under the Contract for the provision of tourist services to the user. RAKETA does not disclose Personal Data to third parties in order to provide an opportunity to advertise their products and services to RAKETA customers.
RAKETA may provide Clients' Personal Data in response to legitimate requests from government agencies in order to comply with the requirements set forth in applicable law, including, but not limited to, when executing court orders or during other legal procedures initiated by authorized government agencies.
5. DATA PROCESSING SECURITY
RAKETA securely processes Users' Personal Data by applying appropriate technical and organizational measures to protect Personal Data from accidental or unlawful destruction or accidental loss, alteration, unauthorized disclosure or access, in particular if the processing involves the transmission of data over the network, as well as protection from other forms of illegal use. Questions about the security of personal data can be directed to the above contact details.
6. ACCESS TO, MODIFICATION OR DELETION OF PERSONAL DATA
RAKETA users have the right to request access to their Personal Data, as well as their modification or deletion, in cases provided for by law.
In order to ensure accuracy (relevance and reliability) RAKETA recommends that Users inform us of any changes or inconsistencies in their Personal Data.
If you have any questions related to:
and other questions related to the processing of Personal Data, please contact the above contact details.
RAKETA monitors compliance with the requirements of applicable legislation and the principles set forth in this Regulation and can demonstrate this at any time. RAKETA keeps records of data processing activities, including the required information, and, if necessary, is ready to provide data to supervisory authorities upon their request.
For any questions related to this Provision, you can contact the above contact details.
8. RESPONSIBILITY OF THE SYSTEM USER
The procedure for ensuring information security when working at RAKETA is determined by the head of the organization connecting to RAKETA, based on recommendations on organizational and technical protection measures set out in the document "Rules for ensuring information security at the workplace", as well as current Russian legislation in the field of information protection.
Users have the right to file a complaint regarding the processing of their Personal Data. All complaints and requests are promptly considered in compliance with internal regulations.
Complaints can be sent to the above contact details.
10. MAKING CHANGES TO THE REGULATION
RAKETA reserves the right to make changes to the Regulations from time to time, and hereby warns the User (and the User hereby accepts and agrees) that with each new operation, the Passenger must review these Terms and Conditions for changes made to them.